If you want to rebook your ticket, you have to contact our customer service by phone during our ordinary opening hours. Serving over 5 million happy customers, we at makemytrip are glad to fulfill the dreams of folks who need a.
Message of the story :
Mytrip customer service hours. Takes 1 hour to answer your phone. I was told that i am not entitled of a refund as i didn’t contact them before (……….!!!!!) and that also my return flight was cancelled as i was marked as a “no show” in the first one. The order number is l3yx0d, booking reference:
Mytrip is a service that allows you to book flights, hotels, and rental vehicles all in one place. There no email address i can contact you and no one answered the phone.j3iky5 Information for safe travelling and about your booking.
On this page we have gathered important information about all that they are doing so that you can book and travel in full confidence. Today, again, i decided to give it another go and after 2h and 45minutes finally someone picked up. Still no info about refund.
I was afraid that mytrip.com took my money and ran. Due to the current situation, governments, airports and airlines around the world have taken proactive measures to ensure safe and healthy travel. Sometimes it was 2+ hours of transferring my call back and forth from one department to the other because no body had an answer for me.
Customer service is non existent and keeping customer up to date as bad. “please do not ever book with this company. On may 25th, i want to change my ticket to may 29th.
Read 1 more review about mytrip.com. And one time i was on the line for 3 hours(!!) because i just had to get an answer!!, eventually after 2.5 hours an agent transferred my call to his supervisor. We would like to show you a description here but the site won’t allow us.
I was more concerned on whether my booking went through. The customer service is absolutely pathetic!”, “very bad customer service. Our phone based customer support is available 24/7.
Transfer of booking you can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us. I called mytrip customer service and waited on hold for 40 min. Now already waiting for several months since my call for my refund.
So here's the funny part. 717 reviews for mytrip, 1.1 stars: Need to wait min 1 to 2 hours before you can speak to.
Should not be allowed to trade. Mytrip reserves the right to suspend services in case of not receiving the pending payment from customer. Kenya airways who canceld the connecting flights says mytrip has not contacted them about the refund.
Please note that we communicate in english by phone and email. When i was booking my tickets from singapore to vancouver, in the options given, it states that you can pay sgd $16 to get the customer service personell to get back to you within 12 hours. So i tried calling the customer service of mytrip again for 2 hours and no one picked up.
Have tried to reach mytrip maybe hundred times, and only managed to get them once on the phone. I was on a call for more than 2 hours, redirected 5 times to different departments and the flight was not rebooked. If you contact us by email or online chat, we will get back to you as soon as we can.
These general terms and conditions (“t&cs”) apply between you (“you” or the “customer”) and flight network uk ltd (“we” or “us”), the operator of the booking portal uk.mytrip.com (hereinafter referred to as the “portal”). I gave up on that, called airline directly again, and got the new tickets for free within 10 minutes. On may 24, 2020, i purchased an air ticket from mytrip’s official website for a transfer from perth to townsville via darwin on june 4, 2020.
Mytrip sends me 3 times the flight changes and wants the fee, which i already payd them. One hour on hold on customer service… one hour on hold on customer service and still waiting to cancel my flights. In 2007, the corporation established its headquarters in athens, greece, from where it has operated since.
You will be asked $55 dollars for “handling fees”. So i tried calling the customer service of mytrip again for 2 hours and no one picked up. Mytrip give me a incident number.
When the customer service are put in a difficult situation they will pop you back on hold and cut the line so you would have to call them again to wait for another hour so you can talk to someone else. Our outstanding customer support is available 24 hours a day, 7 days a week. When they finally answered the phone, i was told that there was nothing they could do and that i.
They are impossible to contact if anything needs changing. Phone , email, and online chat. It is requested that you read these t&cs carefully prior to.
With customer satisfaction being our ultimate goal, we also have a 24/7 dedicated helpline to cater to our customer’s queries and concerns. I contacted the customer service of mytrip many times to the transfer plan.